Frequently Asked Questions
Answers to common questions about digital signage, displays, computers, IT equipment and the services supplied by FHE Technology.
General
Do you provide IT support or managed IT services?
No, we focus on supplying the right equipment for your needs rather than ongoing IT support. We will assist with warranty claims where needed, but day-to-day IT support is outside our area of business.
Where are you based?
We are based in Gloucester, UK.
Do you supply across the UK?
Yes. We supply throughout the UK and most products can be delivered nationwide, often by the next business day. We can also supply internationally if required.
Can you arrange installation?
Yes. We can arrange installation for digital signage and displays, computers and IT equipment, and audio visual systems.
What size and type of businesses do you supply?
We have supplied everyone from sole traders and SMEs through to blue-chip companies and public sector organisations.
What is your approach?
Our approach is straightforward: recommend the right equipment for your needs without hard selling or unnecessary upselling. We aim to provide practical advice, reliable products and good value.
Digital Signage & Displays
What is digital signage?
Digital signage is the use of dedicated digital displays to show advertising, information, announcements or other content.
Can I use a TV instead of a commercial display?
While possible, consumer televisions are not designed for the same reliability, brightness and operating hours as commercial digital signage displays.
Can displays be updated remotely?
Yes. Many digital signage systems can be updated remotely from anywhere in the world using cloud-based content management systems.
What is a video wall?
A video wall is a group of professional displays connected together to create one large display surface.
What is an Interactive Whiteboard?
An Interactive Whiteboard is a touchscreen display with a built-in computer or operating system for collaboration, presentations and annotation.
Can digital signage run from a USB drive?
Yes. Many commercial displays can play content directly from a USB drive without additional hardware.
Do I need a media player?
In most cases, yes. Some displays have integrated media players, while others use external units or PCs.
Computers & IT Equipment
Can you supply custom-built PCs?
Yes. We can supply PCs built to your exact specification, usually within a few working days.
Do you supply servers?
Yes. We can supply both tower and rack-mounted servers from all major manufacturers.
What brands do you supply?
We supply all major brands and many specialist manufacturers, including Dell, Lenovo, HP, Asus, Acer, Brother, Canon, Terra and Synology.
Can you source unusual or specialist hardware?
Yes. Contact us with your requirements and we will do our best to source or arrange a suitable solution.
Can you supply refurbished hardware?
Yes. We have access to a number of trusted refurbished equipment suppliers where refurbished systems are the right fit for a customer's requirements or budget.
Why do you generally recommend new equipment over refurbished?
New systems are usually more up to date, offer a longer useful lifespan and are less likely to struggle with future software requirements.
Audio Visual
Can you supply audio visual equipment for the home, such as hi-fi separates and televisions?
Yes. We can supply televisions, disc players, amplifiers, streamers, turntables, AV receivers, tuners, speakers, accessories and a wide range of home audio visual equipment.
Can you supply projectors and screens?
Yes. We can supply projectors, projection screens and related accessories for business, education, events and home use.
Do you provide audio visual solutions for larger spaces?
Yes. We can provide suitable display and audio solutions for spaces ranging from meeting rooms and classrooms through to larger commercial, hospitality and public environments.
Still Have Questions?
If there is something you would like to discuss, we will be happy to help and offer straightforward advice based on your requirements.
Get In Touch